Credit Manager                                                                                                       August 2008

Position Summary

Reporting to the CFO, the Credit Manager is responsible for administering and enforcing credit and collection policies, evaluating credit risk, following up and collecting from major accounts, developing plans and strategies to reduce exposure and write offs, working with sales management team to ensure an appropriate balance between credit risk and sales.

The Credit Manager will plan, organize, direct, control and evaluate activities of the credit department for Canada and USA. The duties demand strong communication skills to be able to deal effectively with people at all levels within and outside the organization.  The credit manager will be responsible for recommending and implementing changes to the credit policy and procedures manual. This position will have 2 accounts receivable direct reports.

Position Accountabilities

 Manage, maintain and optimize the accounts receivable function and staff

• Responsible for corporate accounts ensuring maximum collections are realized daily while minimizing bad debt exposure
• Reduce the DSO without having a detrimental effect on sales
• Analyze credit risk and approve or decline credit requests
• Prepare credit and loans reports for senior management
• Process all new customer credit applications with the approval of senior management
• Assist and direct credit team in clearing balances on customer accounts. All correspondence with customers is to be logged into customer notes
• Work with customer service and sales on order processing and collections issues
• Manage bankruptcies, breach of trust and lien actions
• Actively seek continuous improvement to daily credit processes
• Guide staff on collections and dispute resolution with both internal and external customers
• Follow up on collection calls escalated by the credit staff
• Monitor collections/age trial balance period percentages and days outstanding
• Responsible for month-end, quarterly and year end functions: monthly bad debt provisions, year end entries for bad debts, year end roll forward for the new year, monthly AR close and audit confirmations

Skills:

• U.S. credit experience is required
• Skilled at readying, analyzing and interpreting financial reports, credit reports and legal documents
• Strong interpersonal skills
• Tactful and diplomatic in communicating with internal and external customers at all levels
• Ability and willingness to handle conflict
• Experience with delegating, coaching and performance management
• Intermediate Excel experience
• Experience with ERP systems
• Able to prioritize and execute in a high-pressure environment
• Highly self motivated and directed

Minimum Education:

• A university degree or college diploma in business administration, commerce or related field is required. Enrollment with the CGA designation program is a definite asset.
• Accounting and or credit designation is preferred (FCI/ CCP or ACI) 

Minimum Experience:

• Minimum 2 years commercial credit risk and collection experience
• Minimum 3 years supervisory/management experience in accounts receivable

We offer a competitive compensation and benefits package in a fast-paced work environment. We are looking for innovative, forward-thinking people who enjoy challenge and actively seek to develop and improve work processes

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Technical Sales Representative                                August 2008

Position Location:  Southeast United States